1. General information about the collection of personal data. 1
2. Contact information of the controller and the data protection officer. 2
3. Explanations on the legal basis and storage period 2
4. Your rights. 3
5. Visiting the Lindner website & the Lindner online shop and creating log files. 4
6. Order/Login Online Shop. 5
7. Customer satisfaction survey. 7
8. Contact with Lindner 7
9. Use of cookies. 8
10. Use of Google Analytics. 9
11. Social Media Links. 11
12. Transmission to third parties. 12
13. Safety standards. 14
14. Changes to this statement. 14

1. General information on the collection of personal data

Lindner SE (“ Lindner ”) is particularly concerned about protecting your personal data. This privacy statement describes how Lindner (“ we ”, “ us ” and “ our ”) uses and protects personal data collected via https://www.muteplus-schallabsorber.de/ (“ Lindner website ”).

Personal data is all data that can be related to you personally, such as your title, your name, your address, your email address, your IP address, etc. We will only process your personal data in accordance with the provisions of the EU General Data Protection Regulation (“ GDPR ”) and other provisions of the European and the applicable national Data protection law collected and processed.

Personal data will only be collected and used after you have given your consent or if the processing of the data is permitted by law. The following provisions inform you about the type, scope and purpose of the collection and processing of your personal data.

In the event that we use commissioned service providers for individual functions of our offer or services or use your data for advertising or analysis purposes, we will also inform you in detail about the respective processes below. At this point we will also inform you about the specified criteria and the storage period. We will also inform you about your rights with regard to each data processing.

This privacy policy applies exclusively to our shop website. If you are redirected to third-party websites via links from our shop website, please inform yourself there about how your data is handled.

2. Contact information of the controller and the data protection officer

The person responsible for data protection within the meaning of the GDPR and all other applicable EU data protection regulations (“ person responsible ”) is Lindner. If you have any questions, suggestions or criticism regarding the data protection of our website, please contact:

Lindner SE

Bahnhofstrasse 29

94424 Arnstorf

Germany

 

Email: info@Lindner-Group.com

Any person concerned can contact our data protection officer directly at any time with any questions or suggestions regarding data protection. You can reach him at the address given above and as follows:

Email: data protection officer@Lindner-Group.com

3. Explanations of the legal basis and storage period

3.1. Legal basis for the processing of personal data

If we obtain your consent for the processing of personal data, Art. 6 Paragraph 1 a) GDPR is the legal basis for the processing of personal data. You can revoke any consent with effect for the future.

When processing personal data that is necessary to fulfill a contract with you or your company, Art. 6 Paragraph 1 b) GDPR is the relevant legal basis. This also applies to processing operations that are already relevant before the contract is concluded.

If processing of your personal data is necessary to fulfill one of our legal obligations, Art. 6 (1) (c) GDPR serves as the legal basis.

If processing is necessary to protect a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not outweigh our legitimate interest, Art. 6 (1) (f) GDPR serves as the legal basis for processing.

3.2. Storage period and deletion of data

The personal data we collect, process and store are generally only stored for as long as the specific purpose of storage requires. If the purpose of storage no longer applies, your data will be deleted or its processing will be restricted.

In addition, European regulations, applicable national laws or other provisions may require that the data we process be stored for a longer period. If these storage periods expire, we will delete your data or restrict its processing.

4. Your rights

If we process your personal data, you are a " data subject " within the meaning of the GDPR. As a data subject, you have the following rights vis-à-vis Lindner:

4.1. Right to information regarding processing:

You can request information from us at any time within the framework of the legal provisions as to whether we process personal data. If this is the case, you have the right to request information about the extent of the data processing (see Art. 15 GDPR).

4.2. Right to rectification

You have the right to have your data rectified and/or completed by Lindner if the personal data concerning you processed are incorrect or incomplete (see Art. 16 GDPR).

4.3. Right to restriction of processing

If the conditions for this are met, you can request that the processing of your personal data be restricted (see Art. 18 GDPR).

4.4. Right to erasure

You can request that Lindner delete the personal data concerning you immediately, provided that the conditions for this are met. The right to deletion does not exist if the processing is necessary (see Art. 17 GDPR).

4.5. Right to information

The controller shall communicate any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data was disclosed, unless doing so should prove impossible or involve disproportionate expenditure. The controller shall inform the data subject of these recipients if the data subject requests this (see Art. 19 GDPR).

4.6. Right to data portability

You have the right to receive the personal data concerning you that you have made available to Lindner in a structured, common and machine-readable format. In addition, you have the right to transmit this data to another company to which the personal data was made available without hindrance from Lindner, provided that the conditions for this are met (see Art. 20 GDPR).

4.7. Right of objection

You have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) f) GDPR for reasons related to your particular situation (cf. Art. 21 (1) GDPR). The consequence of the objection is that Lindner will no longer process the personal data concerning you, unless Lindner can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If the personal data concerning you is processed in order to conduct direct advertising, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising (see Art. 21 Para. 2 GDPR). Please direct your objection to us or our data protection officer (section 2 of this declaration).

 

4.8. Right to revoke the declaration of consent under data protection law

If you have given your consent to data protection, you can revoke it at any time (see Art. 7 GDPR). The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent until the revocation .

4.9 Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR (see Art. 77 GDPR).

5. Visiting the Lindner website & the Lindner online shop and creating log files

Every time you visit our Lindner website, our system automatically records data and information from your computer system. In particular, the following data is collected:

• Information about your browser type;
• Information about your operating system;
• Information about your Internet service provider;
• Your IP address;
• Date and time of your visit to our site;
• Information about the website from which your system accessed our website;
• Information about the website accessed by your system through our website.

The data we collect about you is stored in the log files of our system. This data is generally not stored together with other personal data.

The legal basis for the temporary storage of data and log files is Art. 6 Para. 1 f) GDPR. We have a legitimate interest in collecting the data mentioned and temporarily storing it, as the temporary storage of the IP address by the system is necessary to enable the website to be delivered to your computer.

The data is stored in log files to ensure the functionality of the website. This data is also used to optimize our website and to ensure the security of our information technology systems. Your log files are not evaluated for marketing purposes. An exception to this is the information we collect about your browser settings. This also includes checking the language setting in your browser in order to be able to show you the corresponding language version of the Lindner website.

The data will be deleted or alienated so that it can no longer be assigned to you as soon as it is no longer required for the purpose stated here.

6. Order/Login Online Shop

6.1. Processing by Lindner

To place your first order on the Lindner website, you can log in to the Lindner website and create a customer account. You can choose between creating a customer account or entering your data only once for the current order. In both cases, we collect and store the data you provide when registering.

After you have entered your data in the form, Lindner will create a user account for you if you so wish. We use, store and process this data because it is necessary to establish, define or change the contractual relationship between you and Lindner and to use and bill for the related services.

The legal basis for the aforementioned data processing on the Lindner website is Art. 6 Para. 1 b) and f) GDPR. We delete your data if it is no longer required for the stated purpose and there are no contractual or statutory retention periods. This is the case after 10 years at the latest when a contract is concluded. However, you can delete your customer account at any time.

6.2. Payment service providers

Currently, only purchase on account is possible. No payment service providers are involved. You will receive the invoice by email from our customer service.

7. Customer satisfaction survey

After your purchase on the Lindner Shop website, we would like to ask you whether you are satisfied with Lindner's service and the product you have purchased. If you agree to receive such an email, the data collected and stored when you register for the customer satisfaction survey will be processed. We need your email address to send you the email and to identify you and verify your consent.

We use the so-called double opt-in procedure to register for our customer satisfaction survey. This means that after you register, we will send you an email to the email address you provided, asking you to confirm that you would like to take part in the customer satisfaction survey. If you do not confirm your registration within 24 hours, your data will be automatically deleted after one month. After you confirm, we will save your email address and other information for the purpose of the customer satisfaction survey. The legal basis is Art. 6 Para. 1 a) GDPR.

In addition, we save the IP address you use and the times of your registration and confirmation. The purpose of the process is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data. The legal basis is Art. 6 Para. 1 f) GDPR.

We will delete your data as soon as you have received the email for the customer satisfaction survey or the possible survey process has ended. You can object to Lindner sending you the email at any time by revoking your consent with effect for the future. You have the option of sending an email to datenschutzbeauftragter@Lindner-Group.com or a message to the person responsible named in section 2 of this data protection declaration.

8. Contact with Lindner

8.1. Email

Our Lindner Shop website contains email addresses that you can use to contact us depending on the type of inquiry you have. If you send us an email, we will save your email address and any other data you provide.

The legal basis for the processing is Art. 6 Para. 1 b) and f) GDPR, since contacting us may be the initiation of a contract. However, Lindner also has a legitimate interest in processing your data in order to be able to respond to you. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and there are no legal or contractual archiving obligations that prevent deletion. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

When you send your message, your IP address and the date and time of your contact will also be saved. These other personal data processed during the sending process serve to prevent misuse of the email and to ensure the security of our information technology systems. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest. The data will only be used to process the conversation. The legal basis for the processing of the data is Art. 6 Para. 1 b) or f) GDPR.

8.2. Contact form

There is a contact form on our Lindner Shop website that you can use to contact Lindner electronically. If you make use of this option, the data entered in the input mask will be transmitted to us and stored.

The legal basis for the processing of the data is Art. 6 Para. 1 a), b) or f) GDPR. The processing of the personal data from the input mask of our contact form serves us - in addition to the purposes named above - solely to process your request, which is in our interest. This may, for example, be the initiation of a contract.

When you send your message, your IP address and the date and time of your contact are saved. These other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. The data is used exclusively for processing the conversation. The legal basis for the processing of the data is Art. 6 Para. 1 b) or f) GDPR.

9. Use of cookies

In addition to the data mentioned above, various types of cookies are used and stored on your computer when you use our Lindner Shop website. Cookies are small text files that are stored on your computer or mobile device when you visit our Lindner Shop website. Various information is sent to us when the cookies are placed.

We use the following types of cookies:

• Cookies may be necessary for our website to function properly. For example, by setting cookies we can recognize that you have visited our website.
• By using cookies, we can also provide you with more user-friendly services that would simply not be possible without the use of cookies.
• By setting a cookie, the information and offers on our website can be optimized to meet the needs of the user. As already mentioned, cookies enable us to recognize you on our website. The purpose of this recognition is to make it easier for you to use our website.
• Cookies can also be used to analyse website usage. This will determine, for example, how many users visit the website and where the website could be improved. However, this analysis does not establish a connection between you and the statistics created based on the data collected. If we use cookies for website analysis, we will inform you about this.

Cookies are stored on your computer. You can decide at any time whether you want to delete the cookies from your computer. You can use the settings in your browser to determine whether the transmission of cookies from your computer to us should be deactivated, restricted or even deleted completely. If you deactivate all cookies for our website, you may no longer be able to use all of the website's functions to their full extent.

The following list provides more information about how to disable or manage your cookie settings in the browser you use:

• Safari: http://help.apple.com/safari/mac/8.0/#/sfri11471
• Google Chrome: https://support.google.com/chrome/answer/95647?hl=de
• Internet Explorer / Edge: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
• Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehne
• Firefox Android: https://support.mozilla.org/de/kb/cookies-aktivieren-deaktivieren-firefox-android

The legal basis for storing cookies is primarily Art. 6 Para. 1 f) GDPR. Our legitimate interest is to provide you with a functioning website and to be able to optimize it regularly. We delete the cookies at regular intervals and if they are no longer required for the respective purpose and there are no legal retention obligations.

10. Use of Google Analytics

Our Lindner shop website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“ Google ”). Google Analytics also uses cookies. The information generated by the cookies about your use of our Lindner website is usually transferred to a Google server in the USA and stored there. IP anonymization is carried out on the Lindner website so that your IP address is shortened beforehand by Google within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area (“ EEA ”). Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of our Lindner website, Google will use this information to evaluate your use of the Lindner website, to compile reports on Lindner website activities and to provide Lindner with other services relating to Lindner website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

In exceptional cases where personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield. https://www.privacyshield.gov/EU-US-Framework .

The use of Google Analytics is justified in accordance with Art. 6 Para. 1 a) GDPR, provided that your consent has been obtained in advance, and in accordance with Art. 6 Para. 1 f) GDPR, as Lindner has a legitimate interest in processing the data in this case. We use Google Analytics to analyze the use of our LINDNER shop website and thus be able to improve it regularly.

You can prevent cookies from being saved by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Lindner website. In addition, you can prevent Google from collecting the data generated by the cookie and relating to your use of the Lindner website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de .

You can also prevent the collection of data by setting a so-called opt-out cookie. If you would like to prevent future collection of your data when you visit this Lindner website, please click here: https://tools.google.com/dlpage/gaoptout?hl=de .

We will only process your data for as long as it is necessary for the purpose of data collection (here, creating statistics and evaluating them). The data we send and which is linked to cookies, user IDs (e.g. user ID) or advertising IDs is therefore automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month. You can find more information on terms of use and data protection at: https://www.google.de/analytics/terms/de.html .

11. Social Media Links

11.1 General information

We use the simple social media links to the Lindner social media profiles shown below on the Lindner website. A simple link to the respective social network website is provided. This means that when you visit the Lindner website, no automatic exchange or transfer of personal data to the respective providers of the social media networks takes place - unless this is described in more detail below. Data is only processed by the respective networks when you click on the respective link that opens a pop-up and then enter your access data for the social network or when you have already logged in.

You can control what data you share on the networks using the privacy settings available on most social media platforms.

Insofar as we process data via our social media profiles, the processing is based on the legal basis of Art. 6 Para. 1 a) GDPR, in the case in which we have obtained consent from you. You can revoke your consent at any time with effect for the future. In addition, any processing of data serves to increase Lindner's publicity, so that there is also an overriding interest and Art. 6 Para. 1 f) GDPR justifies any processing of the data. Processing on social media profiles can also serve to execute the contract in accordance with Art. 6 Para. 1 b) GDPR.

If we collect data via our social media profiles, we will delete your data as soon as it is no longer required for the stated purpose.

For more information about how to adjust your privacy settings and how third-party social media sites treat your personally identifiable information, please see below:

11.2. Facebook

We link to Facebook (" Facebook "). Facebook is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The link is recognizable by the corresponding Facebook logo. As soon as you click the link, a connection is established between your web browser and Facebook. The type, scope and purposes of the collection and processing of data by Facebook as well as the rights and setting options for protecting the privacy of the user can be found in Facebook's privacy policy ( https://www.facebook.com/about/privacy ).

11.1. Instagram

We also use a link to Instagram on our Lindner website, which is operated by Instagram LLC. (“ Instagram ”), 1601 Willow Road, Menlo Park, CA 94025, USA. The link is marked with the Instagram logo in the form of an “Instagram camera”. When you click on the Instagram logo, your browser establishes a direct connection to the Instagram servers. The purpose and scope of data collection and the further processing and use of the data by Instagram as well as your rights and setting options to protect your privacy can be found in Instagram’s privacy policy: https://help.instagram.com/155833707900388/ .

11.2. YouTube

On our Lindner website we also use embedded content (videos) from YouTube LLC, ("YouTube") 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google LLC, USA. These are not just links. When you access the respective page of the Lindner website with such content, a connection is established to the YouTube servers and the content is displayed on the website by sending a message to your browser. This sends the YouTube server information about which of our Lindner websites you have visited. If you are also logged in as a member of YouTube, YouTube assigns this information to your personal user account on the platform. You can prevent such an assignment by logging out of your YouTube user account before visiting our Lindner website.

YouTube also processes your personal data in the USA and has submitted to the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework .

We would like to use the embedded videos to give you a better understanding of Lindner's products and philosophy. We use YouTube to offer you video content. We will only process your data for as long as it is necessary for the purpose of data collection.

YouTube’s privacy policy can be found at https://www.google.de/intl/de/policies/privacy/ .

12. Transfer to third parties

12.1 General information

We will generally only share your personal data with service providers, business partners and other third parties within the framework of applicable data protection laws.

We may disclose personal data to service providers commissioned by us and require them to process personal data on our behalf (contract processing). When processing data on our behalf, we observe the strict applicable national and European data protection regulations. The contract processors are subject to our instructions and are subject to strict contractual restrictions with regard to the processing of personal data.

We may also disclose personal information to other third parties if we are required to do so by law or legal process or in order to deliver and manage our products and services. We may also be required to provide information to a law enforcement agency or other authority. If forwarding information is necessary for Lindner to work with you and thus provide you with services, or if you give your consent, we are also authorized to disclose data.

12.2. Hosting providers

Our servers, and therefore your data, are hosted by an external service provider, Lightspeed BV, Herengracht 54, 1015BN Amsterdam, Netherlands ("Lightspeed"). Lightspeed POS's headquarters are located in Canada, 700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6. Lightspeed may only access your data in accordance with our instructions (contract processing). Lightspeed also takes strict technical measures to protect your personal data. Lightspeed does not share your personal data with third parties unless the sharing is necessary to perform the agreed services or Lightspeed must do so to comply with the law or a valid and binding instruction from a government or regulatory authority. The data transmitted for this purpose is limited to the necessary minimum.

Lightspeed is subject to our instructions and is subject to strict contractual restrictions on the processing of personal data. According to these, processing is only permitted to the extent necessary to carry out the services on our behalf or to comply with legal requirements. We specify in advance exactly what rights and obligations our service providers should have with regard to personal data.

According to its own information, Lightspeed is a global company made up of several companies with offices in different parts of the world. In order to operate its business worldwide and improve the services offered, Lightspeed may also share data with its subsidiaries and affiliates. Some of these companies may be based in countries outside the EEA. If this is the case, Lightspeed ensures an adequate level of protection with regard to your personal data. In the event that Lightspeed transfers your data to the USA, for example, Lightspeed POS has submitted to the EU-US Privacy Shield. For Canada, the European Commission has determined in an adequacy decision that the level of data protection corresponds to the standard of the GDPR.

The legal basis for the processing of your data is Art. 6 Para. 1 f) GDPR. The purpose of the data processing is that Lightspeed offers us the opportunity to use its servers. We only store your data for as long as it is necessary to achieve the purpose.

 

13. Safety standards

Lindner has implemented appropriate physical, technical and administrative security standards to protect personal data from loss, misuse, alteration or destruction. Our service providers and affiliated companies are contractually obliged to maintain the confidentiality of personal data. In addition, they may not use the data for purposes not approved by us.

14. Changes to this statement

We may update this Privacy Policy from time to time. We recommend that you periodically review this Privacy Policy to be aware of our privacy practices. This Privacy Policy was last updated on November 9, 2018.